Terms & Conditions

Free visual mock ups
Upon receiving of your order confirmation we will visualize the require products branded with your artwork. Your written approval is required before we can commence with full production.
If amendments are required these can be made very quickly and amended artwork are then re-sent for approval.

(the mock up visual only indicates the positioning of the print and the general colour scheme of the merchandise item. It cannot be taken as an exact representation of how the finished item will look.)

Free Artwork
We offer free artwork service for all orders over US$500 and above. Our merchandise experts are able to advise you on the best style of branding to suit the item you require.

Artwork Specification
The key to produce quality merchandise is to start with a company logo in the format that is correct for the specific type of branding you require. We accept Adobe Illustrator/Photoshop, Macromedia Freehand and Corel Draw format.

Artwork should be clearly marked for colour and specific colour indications in Pantone/PMS. Please let us know the fonts used and include them when sending digital artwork.

* Note – Logo image that are to size, scanned in lower dpi and need enlarging produce low quality artwork which may need to be re-set at an extra cost.

Delivery
For existing stocks takes about 7 – 14 working days inclusive printing upon confirmation of visual artwork.

* For special order or bulk order :-
45 – 60 days after deposit payment and artwork approved.

Payment Method
Payment can be made by :

a) Cash Term (C.O.D)

b) Bank Draft and Telegraphic Transfer (T/T)  is required before delivery  and follow up with advice from email  or fax  us the transacted document

c) L/C applies to overseas customers only

Company Name : Multimedia World Marketing

Banker               : Malayan Banking Berhad (Maybank) Kuala Lumpur, Malaysia

Swift Code          : MBBEMYKLA

Account No         : 514280316782


Title & Ownership
The ownership of any goods supplied remains the property of Multimedia World Marketing until paid in full.


Dispatch Date and Deliveries
Due to the nature of the types of product and the manufacturing of the process involved,  Multimedia World Marketing reserves the right to deliver within 2 - 3 weeks  or any specified delivery date subject to approval of artwork and payment paid in full. Furthermore we reserve the right to make partial shipments if necessary. However, please be rest assured that every effort will be made to meet your requirements.


Cancellations
Orders can only be cancelled by prior written agreement . Cancellation of any special orders will result in loss of refund of any deposits paid. We reserve the right to invoice cancelled or return goods or return goods at our discretion.


Shortages & Defects and Breakage's
All shortages, defects  and breakages should be notified in writing within 3 working days of delivery. We will not entertain any claims or be held responsible for any shortages, breakages and defected products notified after this time. Any returns within this time will have to be authorized by Multimedia World Marketing before being returned.


Embroidery
The cost is calculated based on the number stitches. Minimum size for letterings or wordings will be 7mm height. Maximum size for embroidery logo as below:
- Front chest of T-shirts : width 4"
- Left or Right sleeves : width 4"
- Within half moon : width 5" height : 3"
- In front of cap : height 2"
- At side of cap : width 3"

Interlining behind the embroidery logo will  disappear after a few washes.
Computerized embroidery tape is required for the embroidery job. The standard pricing will based on  embroidery stitches below 3000 and applies to maximum of 3 colours. Any addtional requires extra cost.


Silkscreen Printing
There are 2 types of silkscreen printing :
- Pigment Printing - suitable for white or light colour material
- Rubberized Printing - suitable for medium or dark material
* Honey Comb & Lacoste material will normally use rubberized printing


Heat Transfer  - Iron On Type
Cost difference for white/light will be cheaper than Medium/Dark colours which will be more expensive. The actual effect will not be exactly the same but can be achieve  around 85% or more  in their similarity.